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The services provided by the team at Customer Centered Consulting Group are all designed to help individuals and organizations reach their potential.


Culture of Service

The “Culture of Service” area contains consulting and training services designed to improve a organization’s overall customer experience.

Culture & Team Building

Creating a positive work culture goes hand in hand with providing excellent customer service.

Leadership Development

It starts at the top!  Leadership influences both the culture and customer service within an organization.

CCCG provides services that help successfully integrate Salesforce, the industry leading Customer Relationship Management (CRM) system, into your everyday work processes.

Merger & Acquisitions

CCCG has services designed to ensure customer stability during a merger or acquisition.


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Technical Manfacturer

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Customer Service Training

Building Manufacturer

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Culture of Service, Consulting

Major Midstream Energy Company

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Roadside Assistance Company

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Quality Processes, Consulting

Packaging Manufacturer

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Culture of Service, Employee Engagement

National Healthcare Provider

The CCCG Team

Every member of the CCCG team has been professionally trained and certified to deliver training and consulting services in their area of expertise.
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David Reed


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Brian Hurd

Senior Consultant

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Jennifer Morris

Marketing & Program Director

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Chrissie Dunham

Leadership Trainer & Coach

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Rob Agee

Senior Trainer


CCCG Blogs


Check out our library of articles on important customer service topics.

CCCG Clients