{"id":987521718,"date":"2023-10-18T05:54:15","date_gmt":"2023-10-18T05:54:15","guid":{"rendered":"https:\/\/cccginc.com\/?page_id=987521718"},"modified":"2023-10-19T07:25:52","modified_gmt":"2023-10-19T07:25:52","slug":"feedback-loop-review-implementation-consulting","status":"publish","type":"page","link":"https:\/\/cccginc.com\/feedback-loop-review-implementation-consulting\/","title":{"rendered":"Feedback Loop Review \/ Implementation Consulting"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#164b82&#8243; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Feedback Loop Review \/ Implementation Consulting<\/h1>\n<p>[\/et_pb_text][dsm_icon_divider use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf086;||fa||900&#8243; icon_color=&#8221;#164b82&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; icon_font_size_tablet=&#8221;26px&#8221; icon_font_size_phone=&#8221;24px&#8221; icon_font_size_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||true|true&#8221; hover_enabled=&#8221;0&#8243; border_color_top=&#8221;#0C71C3&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>How do you know if you are doing a good job serving your customers? It is critical to have a customer feedback program in place. I call it a customer feedback \u201c<em>Loop<\/em>.\u201d<\/p>\n<p>[\/et_pb_text][et_pb_testimonial quote_icon_color=&#8221;#0C71C3&#8243; font_icon=&#8221;&#xf10d;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;rgba(0,0,0,0.18)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Notice, it is not a line. That is because it is a never-ending process. There are for key steps to a feedback loop:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Collect Customer Feedback<\/li>\n<li>Identify Trends and Prioritize Service Improvement Initiatives<\/li>\n<li>Respond to Issues &amp; Recover as Needed<\/li>\n<li>Adjust Product or Service Based on Feedback<\/li>\n<\/ul>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; sticky_enabled=&#8221;0&#8243;][dsm_perspective_image src=&#8221;https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/feedback-loop-review.png&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; title_text=&#8221;feedback-loop-review&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; animation_style=&#8221;roll&#8221;][\/dsm_perspective_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Feedback Loop Review \/ Implementation Consulting<div class=\"et_pb_module dsm_icon_divider dsm_icon_divider_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-icon-divider-wrapper dsm-icon-divider-align-center\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"dsm-icon-divider-before dsm-divider\"><\/div>\n\t\t\t\t<div class=\"dsm-icon-divider-image\"><span class=\"dsm-icon-divider-image-wrap\"><span class=\"et-pb-icon\" style=\"color: #164b82;\">&#xf086;<\/span><\/span><\/div>\n\t\t\t\t<div class=\"dsm-icon-divider-after dsm-divider\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>How do you know if you are doing a good job serving your customers? It is critical to have a customer feedback program in place. I call it a customer feedback \u201cLoop.\u201dNotice, it is not a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521718"}],"collection":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/comments?post=987521718"}],"version-history":[{"count":4,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521718\/revisions"}],"predecessor-version":[{"id":987521831,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521718\/revisions\/987521831"}],"wp:attachment":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/media?parent=987521718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}