{"id":987521833,"date":"2023-10-19T07:34:13","date_gmt":"2023-10-19T07:34:13","guid":{"rendered":"https:\/\/cccginc.com\/?page_id=987521833"},"modified":"2023-10-19T07:42:04","modified_gmt":"2023-10-19T07:42:04","slug":"customer-experience-consulting-training","status":"publish","type":"page","link":"https:\/\/cccginc.com\/customer-experience-consulting-training\/","title":{"rendered":"Customer Experience Consulting &#038; Training"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#164b82&#8243; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243; custom_padding=&#8221;15px|||||&#8221;]<\/p>\n<h1>Customer Experience Consulting &amp; Training<\/h1>\n<p>[\/et_pb_text][dsm_icon_divider use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4ce;||fa||900&#8243; icon_color=&#8221;#164b82&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;32px&#8221; icon_font_size_tablet=&#8221;26px&#8221; icon_font_size_phone=&#8221;24px&#8221; icon_font_size_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][dsm_blob_image blob_image=&#8221;https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting.jpg&#8221; alt=&#8221;merger-acquisition&#8221; title_text=&#8221;customer-service-consulting&#8221; blob_title=&#8221;Customer Service Consulting&#8221; show_content_hover=&#8221;on&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; blob_shapes=&#8221;image_eight&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_blob_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]CCCG has been assisting organizations for 20+ years to improve the overall customer experience. The consulting services are tailored to meet the unique needs of any organization, but could include the following services.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span>Overall Service Assessment<\/span><\/li>\n<li><span>Service Solution Design<\/span><\/li>\n<li><span>Customer Feedback Program Development<\/span><\/li>\n<li><span>Training Program<\/span><\/li>\n<li><span>Process Review and Redesign<\/span><\/li>\n<li><span>Systems Review and Enhancement Recommendations<\/span><\/li>\n<li><span>Hiring Strategies for Finding Customer Focused Employees<\/span><\/li>\n<\/ul>\n<h5><strong><br \/>\nBenefits of the \u201cCulture of Service\u201d program<\/strong><\/h5>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#0C71C3&#8243; icon_font_size=&#8221;20px&#8221; list_padding=&#8221;||||false|false&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][dsm_icon_list_child text=&#8221;Increase in customer loyalty&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;More efficient operations and less waste&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;More referrals from current customers&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Decrease in customer complaints&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Less time spent in re-work&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Improved communication, both internally and with customers&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Better reputation on social media&#8221; font_icon=&#8221;&#x45;||divi||400&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Experience Consulting &amp; Training<div class=\"et_pb_module dsm_icon_divider dsm_icon_divider_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-icon-divider-wrapper dsm-icon-divider-align-center\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"dsm-icon-divider-before dsm-divider\"><\/div>\n\t\t\t\t<div class=\"dsm-icon-divider-image\"><span class=\"dsm-icon-divider-image-wrap\"><span class=\"et-pb-icon\" style=\"color: #164b82;\">&#xf4ce;<\/span><\/span><\/div>\n\t\t\t\t<div class=\"dsm-icon-divider-after dsm-divider\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module dsm_blob_image dsm_blob_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm_blob_image_wrap dsm_blob_image_eight dsm_blob_image_content_hover\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting.jpg\" alt=\"merger-acquisition\" title=\"customer-service-consulting\" srcset=\"https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting.jpg 1430w, https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting-1280x703.jpg 1280w, https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting-980x538.jpg 980w, https:\/\/cccginc.com\/wp-content\/uploads\/2023\/10\/customer-service-consulting-480x263.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1430px, 100vw\" class=\"dsm_blob_image_img\" \/>\n\t\t\t\t<div class=\"dsm_blob_overlay_wrapper\">\n\t\t\t\t<div class=\"dsm_blob_overlay_text\">\n\t\t\t\t<h3 class=\"dsm_blob_title\">Customer Service Consulting<\/h3>\n\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\t\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>CCCG has been assisting organizations for 20+ years to improve the overall customer experience. The consulting services are tailored to meet the unique [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521833"}],"collection":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/comments?post=987521833"}],"version-history":[{"count":3,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521833\/revisions"}],"predecessor-version":[{"id":987521838,"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/pages\/987521833\/revisions\/987521838"}],"wp:attachment":[{"href":"https:\/\/cccginc.com\/wp-json\/wp\/v2\/media?parent=987521833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}