by Dave | Jul 2, 2022 | Customer Experience, Customer Service Processes
My son, Tony, had the privilege of being part of the theater program at our high school. The kids were under the direction of Pam Hurt, and she had a way of getting the most out of the cast each year, always demanding their best. I am by no means a talented singer...
by Dave | Oct 10, 2019 | Customer Experience, Customer Service
This summer we had the privilege of traveling to a small town outside of Atlanta named Ball Ground to attend the wedding of a good friend’s daughter. There was just one main street that ran through Ball Ground, Georgia with small shops lining the road. One of the...
by Dave | Dec 12, 2014 | Customer Experience
We live in a time period when we expect to be entertained at every moment. It starts with our kids having multiple game systems, including portable systems that they can take with them in the car. As adults, we just graduate to more sophisticated toys. Even eating...